FAQs

A few quick answers to questions we’re asked most often.

If you don’t see your question here, just drop us a line – we’re happy to talk through specific setups.

Short answer: No.

You don’t need to write code to be our client.

We work from your rules, playbooks, and trading logic – these can be in plain English, spreadsheets, or pseudo-code.

If your team does have developers or quants, we’re happy to collaborate at a technical level and align on architecture, languages, and interfaces.

We design systems for:

  • FX and index CFDs
  • Futures and options (exchange and broker dependent)
  • Equities and ETFs (via supported brokers)
  • Crypto spot and derivatives (via supported exchanges)

The exact list depends on your broker and exchange relationships. During discovery, we map your current venues and confirm what is feasible in phase one.

We typically work with:

  • MT4/MT5
  • Major crypto exchange APIs
  • Broker APIs supporting REST / WebSocket, and common protocols

We also integrate with custom or internal systems where appropriate, as long as there is an accessible API or interface.

If you’re unsure whether your current setup can be integrated, share the platform names, and we’ll review what’s realistic.

Security is a core requirement, not an add-on.

Typical measures include:

  • Encrypted communication between components
  • Secure storage of API keys and credentials
  • Access controls for dashboards and admin tools
  • Separation of environments (development, staging, production)

We do not use your live trading data for any kind of public product, marketplace, or third-party analytics.

Details of security and hosting are agreed and documented as part of each project.

Because we build custom systems rather than a self-service SaaS app, we don’t offer a traditional free trial.

However:

  • We often start with a small, clearly scoped first phase (e.g. one strategy, one venue) so you can validate fit before committing to a larger build.
  • We’re transparent with estimates and deliverables upfront, so you know what you’re getting.

If you’d like to explore a pilot or limited-scope engagement, mention that in your message and we’ll suggest options.

Timelines depend on complexity, but as a guide:

  • Simple strategy automation: often measured in weeks
  • Multi-strategy + execution engine + dashboards: typically several weeks to a few months, depending on scope and integrations

We prefer to work in phases, so you see value early instead of waiting for a massive go-live.

We’re a good fit if:

  • You already think in rules, conditions, and risk limits
  • You trade consistently and want to remove manual execution bottlenecks
  • You’re ready to invest in engineered automation, not experimental bots

We’re not the best choice if you’re looking for:

  • A plug-and-play “get rich quick” bot
  • Signals without you having any view on strategy behaviour
  • High-frequency, colocated infrastructure at global bank scale on day one

We prefer clients who value clarity, documentation, and sustainable setups.

No.

We don’t manage money, and we don’t act as a broker.

We build and support the technology that connects your strategies to the venues you already use. You remain fully responsible for:

  • Your strategies
  • Your risk decisions
  • Your brokerage and custodial relationships

We’ll help you design guardrails, but you stay in the driver’s seat.

Yes.

We work with clients from across the globe, subject to any regulatory or contractual constraints.

Most of our work can be handled remotely via calls, shared docs, and secure access to the relevant environments.

The most useful first step is a short, focused call.

Bring:

  • A rough description of your strategies
  • The venues and platforms you currently use
  • Your main pain points (manual execution, brittle bots, lack of visibility, etc.)

From there, we’ll outline:

  • What can be automated safely now
  • Where we’d start
  • An indicative scope and budget

Still have questions?